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Army Community Service (ACS)

ACS is the premier community service organization for Service Members, Civilians, Retirees and Families everywhere. ACS programs and services are available to Active Duty, Reserve, National Guard, Family Members, Retirees, and Civilian Employees. Our goal is to equip you with the skills and resources you need to face the challenges of military life.

Our Mission is to support and empower the community through the delivery of quality services and programs which enhance mission readiness, foster resiliency and promote self-sufficiency.

ACS also provides valuable Soldier and Family services to ease your transition to JBM-HH and the National Capital Region.

The Start Right Newcomers’ Orientation is the official welcome brief held every Thursday, from 8 a.m. to 4 p.m. in Bldg. 230 and is facilitated by the Directorate of Human Resources.


Congratulations on your assignment to the National Capital Region! We welcome you to Joint Base Myer-Henderson Hall (JBM-HH).

Regardless of where your duty station will be — the Pentagon, Arlington Cemetery, Crystal City, or Fort McNair — JBM-HH will be your point of reference for most of your in-processing procedures. It is our hope that our Electronic Welcome Packet will provide you with the necessary information you will need prior to your arrival here. You will receive a hard copy packet, including maps and an installation guide, when you in-process.

To obtain additional information about JBM-HH and the surrounding area, visit Being prepared and organized is just as important as learning about your new duty station. Military OneSource also offers a unique feature called Plan My Move. It allows you to create a customizable calendar and moving plan. The calendar provides a comprehensive set of tasks that need to be completed in preparing for a move. Behind each task are pages of general information specific to the location or a combination of both. An enhanced calendar is available for users who identify that they have a Family Member with special needs. Issues specific to Family Members with special needs are denoted on the calendar by a Special Needs icon.

All Service Members newly assigned to the NCR will in-process through JBM-HH In-Processing which is conducted daily beginning at 8 a.m. in Building 230 on Forrest Circle, Fort Myer. All assigned to the installation must attend “Start Right” Newcomer’s Orientation held every Thursday from 10:30 a.m. to 3:30 p.m. Those assigned to The Old Guard are mandated to attend Start Right and all others are encouraged to attend. Those assigned to the Pentagon may use the Myer Flyer Bus which has routine stops at the Pentagon Transit Center, L9, and Fort Myer Officer’s Club. In order to arrive promptly to in-processing, the last departure of the Myer Flyer Bus from the Pentagon is at 7:26 a.m. The Welcome Packet offers schedules for the Myer Flyer Bus.

The following documents are required for in-processing:

1. PCS Orders (Original and Amendments)

2. Signed DA Form 31 (Soldier and Admin Office signatures)

3. Duty Memorandum

4. DD Form 93 (Record of Emergency Service)

5. SGLV 8286 (Service Member Group Life Insurance)

6. Receipts and airline tickets for in-processing finance

Housing on JBM-HH is extremely limited with approximately 30 sets of quarters. Service Members assigned for duty in this area are authorized to apply, under Priority 2, and be assigned family quarters at the installation of their choice, regardless of duty station or place of work.

The JBM-HH Executive Management Housing Directorate (EMHD) Office is located in Bldg. 205 on Bloxon St., Room 139. Tel +1 (703)696-3557 or +1 (703)696-3558 or +1 (703)696-3559.

Nearby Military Installations:

  • Fort Belvoir, VA

+1 (703)454-9700

  • Joint Base Anacostia-Bolling, Washington, DC

+1 (202)562-2631

  • Joint Base Andrews, MD

+1 (301)736-8082

It is important to note that housing in the DMV can be very expensive compared to other areas of the country. The Housing Office maintains a list of properties offered through the Rental Partnership Program (RPP). Service Members renting through the program receive discounted rent and are generally not required to pay a security deposit.

Soldiers E-5 and below without dependents must obtain a certificate of non-availability from the Housing Office before signing a lease. For all Service Members signing a lease, please ensure that there is a military clause in your lease agreement. Be sure to have the Housing Office or Legal Services review it before signing.

Temporary Lodging:
Temporary Lodging on JBM-HH is limited, so please call and make reservations ahead of time. If lodging is not available, you are welcome to utilize a local hotel or temporary lodging facility at any other military installation in the area. 

Children and Schools:
There are no schools on JBM-HH. Your residence will determine which school your child attends. The JBM-HH area is within Arlington County. Those with parental concerns about educations systems or special education services in certain school districts within the NCR may contact the School Liaison Office (SLO) at +1 (703)696-7620. The SLO can also provide you with current public, charter, or private school information.

JBM-HH has a Child Development Center (CDC). Please note that the waiting list for childcare on JBM-HH can be extremely long. For more information, contact the CYSS Registration Office at +1 (703)696-4942 or +1 (703)696-0313.

Official guidelines for leaving children alone at home (PDF)

Entertainment and Transportation:
The DC Metro area has a variety of entertainment, dining, and shopping opportunities and plenty of ways to get there. The Washington Area Metrorail is a popular mode of public transportation in this area. A monthly transit subsidy is available to those DoD employees who utilize public transportation. 

Information & Referral

The Information Referral (I&R) agency provides contact information and military and civilian resources to Soldiers and their Family members to address a wide range of client requests. I&R also provides client referral services to the appropriate agency or organization, who can assist with a variety of issues and more immediate needs.

Please call +1 (703)696-2178 or +1 (703)696-3510 to find out more about how we can help.

More Community Support



Prepare to have a blast with other Myer-Henderson Hall families during this fun learning experience.

Dec 7 10:30 am - 12 pm


Prepare to have a blast with other Myer-Henderson Hall families during this fun learning experience.

Dec 7 10:30 am - 12 pm